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ANNUAL OBJECTIVES

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  • Have the loyalty at least of a 50% of our total customers.

  • Improve our organizational culture in order to achieve better relationships between our employees and with our customers

  • Improve customers satisfaction in a 30%.

  • Create strategic alliances with other companies (competitors) within the industry in order to coevolve, to success and to generate competitive advantages.

  • Increase percentage earnings of our managers in a 10%.

  • Increase net sales in a 30%

  • Increase the capital budgeting in a 20% destines towards current capabilities in order to increase effectiveness.

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Universidad de La Sabana, Colombia.

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